Member Experience Advisory Council (MEAC)

Northeast Health Partners believes that every Member matters! We want to know the best ways to engage you in your health treatment. We believe that Members and their families should be at the center of this discussion. For this reason, we are forming Member Experience Advisory Councils in your region.

Our main goal for the Member Experience Advisory Council (MEAC) is to hear your voice. Our other goals are:

  • Create guidelines about how you want Northeast Health Partners and your health team to talk with you. These guidelines will consider your culture and the things you believe are important. We will talk about these guidelines with your health team.
  • Influence policies that effect your health coverage. We will do this by giving your ideas and concerns to Colorado’s Department of Healthcare, Policy, and Financing (HCPF).
  • Obtain your opinions on our website, your Member handbook, and other letters that you may receive. We will take your ideas and make Member information easier to understand.

We plan to meet one (1) time every three (3) months.
(The meeting dates are listed in the GOLD box)
You can call in; or, you can join online.
The call in number is 1567-249-1745#, Conference ID: 356 816 464#
or, online at www.microsoft.com/en-us/microsoft-teams/join-a-meeting?rtc=1
Meeting ID: 234 534 341 46
Passcode: e5yNMh

On Wednesday
February 21, 2024, May 15,2024, August 21,2024, and November 27, 2024
11:00 AM to 12:30 PM

Member Experience Advisory Council Meeting Summary

Summary Archive

If you come in person, we will pay for your travel expenses. You will receive a $25 gift card for your time and dedication.

To request reasonable accommodations or assistance for persons with disabilities, please contact us at least one week prior to the meeting to make arrangements.

Call Northeast Health Partner’s Member Engagement Specialist,
Dawn Surface at 719-538-1451;
toll-free: 888-502-4185, ext. 361451,
Relay: 711
Email: dawn.surface@carelon.com
To learn how you can be involved.

If you want to be part of this exciting group – read this MEAC Tip Sheet!