Care Coordination

Care coordinators can help you find community resources, connect you with a counselor, or help with immediate needs like food, transportation, housing and more.

Care Coordination Fact Sheet

Care coordination means that all of your providers work with each other. These providers could be your doctor, behavioral health provider, or your social worker. They want to make sure you get the treatment you need to stay healthy. There are real problems that could affect your health. These problems include not having a way to get to your treatment, lack of healthy food, or living in an unsafe setting. Your care coordinator can help you find local resources like food, clothing, utility help, transportation, and housing. Your care coordinator can also talk to the people involved with you and your family, like your child’s school, or the Department of Human Services.

If you are interested in finding a care coordinator in your area, please call 888-502-4190.

Long-Term Services and Supports (LTSS) Medicaid helps people who need ongoing medical or social support.  To be able to use this support, a Member must qualify with their income and medical issues.   If you want to learn more, go to the website,

For information regarding programs for individuals with physical or developmental disabilities, visit

Home and community-based services (HCBS) provide extra Medicaid benefits for Members who meet certain standards. These waivers provide chances for Members to receive treatment in their own home or a local setting. These programs serve a wide-range of Members, such as seniors, people with mental illness, intellectual or developmental disabilities, blindness, or physical disabilities. To qualify, Members must meet income, medical, and home and community based treatment standards.

To help choose between the programs that could be open to you, please see the links listed below.  These tools are designed to be used with the help of a Case Manager or your Advocate.

You can learn more about these home and community-based services through the Department of Health Care Policy and Financing.


How To Refer To Care Coordination

    1. Please fill out Care Coordination Referral Form

    2. Call toll free 888-502-4190